At Stay inn, we, as data controllers, collect personal information about you when you visit our website or purchase one of our products.
We give a very high priority to personal data security, and therefore have a strong focus on contributing to ensuring that our processing of your personal data complies with the personal data legislation in force at all times.
The purpose of this personal data policy is to explain when and what personal data we collect, why and how we process the collected personal data, and to what extent we disclose it to third parties.
We therefore recommend that you read this privacy policy carefully.
If you have any questions about this privacy policy or how we process your personal data, please contact us at info@lolobloom.dk.
Contact information:
Stay inn
Heisesgade 21
Copenhagen Island
Email: info@stayinn.dk
Cvr. No.: DK 31395704
When do we collect your personal information?
We collect personal information to provide the requested projects and services. For example, when you
- Making a purchase.
- Contact our customer service.
- Would like to receive inquiries, including marketing, from us.
- Participate in a competition or use our website.
What personal data do we collect and why?
We collect and process the following personal data for the purposes described in our privacy policy.
User and contact information. We collect and process the contact information you provide us in the form of name, address, telephone number, email address and country information when you register as a
- Customer at Stay in.
- If you contact our customer service.
- If you participate in one of our competitions or events.
We process your contact information so that we can confirm and deliver your purchases; or so that you can participate in one of our competitions or events. If you make a purchase, we will pass on information in the form of delivery addresses to third parties in accordance with this privacy policy. In addition, we collect your user and contact information in order to send you relevant marketing if you have given separate consent to this.
Payment and billing information . We collect and process your payment and billing information when you make a purchase. We store your payment and billing information to make it easier for you to purchase our products in the future. We process your payment and billing information so that we can deliver the products you have purchased. In this connection, we disclose your payment and billing terms to third parties in accordance with this privacy policy.
Information about your purchases and preferences . We collect and process information about your purchases, including preferences for offers and products that you are interested in. We process information about your preferences and demographics for the purpose of providing you with a better service, customizing and improving our products, and targeting the marketing we send you if you have given us consent to do so.
Information collected via our website and social media . We collect and process information when you visit our website. We process this information to learn about you and your interests in order to customize and improve our website, marketing, products and to provide a more targeted service. We also process information for the purpose of preventing illegal or offensive postings.
We would like to point out that when you post on our website or other social media, others may use, tag or share your posts in a way that you may not have originally intended. By posting on our website and social media, you agree that we and others have the right and access to use, including disclosing, the information you may post.
We also recommend that you always read the privacy policy that applies to the social media in question before making a post.
Cookies . Like so many others, we collect information about you using cookies so that you can use and access our website via computer, tablet, phone, etc.
On what legal basis do we process your personal data?
We process your personal data based on the consent you give to our collection and further processing in accordance with this personal data policy. For example, when you
- Want to receive marketing from us, including newsletters.
- Participate in one of our competitions or events.
Our processing of your personal data based on your consent is based on Article 6(1)(a) of the General Data Protection Regulation, cf. Section 6(1) of the Danish Data Protection Act.
We also process your personal data in the performance of a contract to which you are a party, e.g. when you purchase one of our products. Our processing of your personal data for the performance of a contract is based on Article 6(1)(b) of the General Data Protection Regulation, cf. Section 6(1) of the Data Protection Act.
Finally, we process your personal data to the extent necessary to comply with our legal obligations in accordance with Article 6(1)(c) of the General Data Protection Regulation, cf. Section 6(1) of the Data Protection Act, and to the extent necessary to meet our legitimate interests in providing, personalizing and improving our products and services. The legitimate interests are to create, provide, support and maintain innovative products and services for you as a customer.
Who do we share your personal information with?
We only disclose your personal data when it is necessary to provide our service to you or if it results from a legal obligation incumbent on us as data controllers.
When it is necessary to share your information, we have a high standard for processing personal data. We make a great effort to ensure that everyone we share your information with complies with the personal data legislation in force at any time.
As part of being able to provide you with the best service, we currently share your personal data with the following categories of suppliers and partners:
Online payment providers . If you make a purchase on our website, we will pass on your personal information in the form of card or account information to an online payment provider for the purpose of processing the payment.
Carrier companies . If you make a purchase on our website, we will pass on your personal information in the form of name and shipping/delivery information to an independent carrier for the purpose of making delivery to the specified delivery location.
Marketing partners . If you have given us permission to send you marketing, including newsletters, we use a number of partners to help and assist us.
We would like to point out that we are not responsible for the above partners' or third parties' breach of the personal data legislation in force at any time.
Specifically regarding the transfer of information to third countries
If you have given us permission to send you marketing, including newsletters, we will transfer your personal data to recipients outside the EU and the EEA.
These are Mailchimp, Google Analytics and Optimonster, which are located in the USA.
We base our transfer on the decision of the European Commission on the adequacy of the protection provided by the EU-US Privacy Shield, which applies to all recipients. You can read more about the EU-US Privacy Shield via this link https://www.privacyshield.gov/welcome .
How long do we keep your personal data?
We will retain your personal data for as long as necessary for the stated purposes. In addition:
- For personal data covered by the Danish Accounting Act, we retain this information for a period of five (5) years from the end of the financial year to which the information relates, unless we have another objectively relevant purpose for retention.
- For information covered by the general complaint period, we store this information for a period of two (2) years from the date the complaint period begins, unless we have another objectively relevant purpose for storage.
Personal data that is no longer necessary for the stated purposes will be deleted or anonymized.
Security
We have adopted internal rules on information security, which contain instructions and measures that protect your personal data from destruction, loss/alteration, unauthorized disclosure and accidental access.
We have established procedures for granting access rights to those of our employees who process your personal data, and we control their actual access through logging and supervision.
To avoid data loss, we regularly back up our datasets and use encryption where necessary.
Our employees are trained and will receive ongoing training in the handling of personal data.
In the event of a security breach that poses a high risk to your rights, we will notify you of the security breach as soon as reasonably possible under the circumstances.
Your rights
When we process personal data about you, you have the following rights:
- You can at any time request access to and a copy of the personal data we process about you.
- You can update or change the contact information you have provided to us at any time.
- You may object to our processing of your personal data or request that we delete all or part of the personal data we hold about you. We will then make a specific assessment of whether we are obliged to comply with your request.
- You can request that we transmit your personal data to you or to another data controller in a structured, common and machine-readable format.
- You have the right not to be subject to a decision based solely on automated processing.
You can read more about your rights on the Danish Data Protection Agency's website: www.datatilsynet.dk .
If you would like to exercise the above rights, or if you have any questions about how we process your personal data, please contact us at info@stayinn.dk.
How do you withdraw consent?
If our processing of your personal data is based on your consent, you can withdraw your consent at any time.
If you wish to withdraw your consent, you can contact us via info@stayinn.dk.
Withdrawal of consent does not affect the lawfulness of processing based on your consent prior to withdrawal.
Complaint to the Danish Data Protection Agency
You have the right to complain to the Danish Data Protection Authority if you are dissatisfied with how we process your personal data or if you disagree with a decision regarding the processing of your personal data or rights made by us.
You can find the Danish Data Protection Authority's contact information and complaints instructions on the Danish Data Protection Authority's website: www.datatilsynet.dk.
If you are considering filing a complaint with the Danish Data Protection Agency, we hope that you will contact us first so that we can discuss the matter and hopefully find a solution.
Reservation for changes to this personal data policy
We reserve the right to change this privacy policy. The latest version will always be available on our website.
We will notify you of any important changes to this privacy policy – including changes to the purposes for which we process your personal data or changes in relation to your rights.
We recommend that you regularly check and update our personal data policy.
